Quality Improvement at Santa Barbara Neighborhood Clinics

It is part of the mission of Santa Barbara Neighborhood Clinics to provide high-quality care. The Clinics regularly monitor quality performance against national benchmarks. As a federally qualified health center (FQHC), Santa Barbara Neighborhood Clinics is required to report quality measures to the Health Resources and Services Administration.

 

 

 

 

Cervical Cancer

Percentage of women 21 to 64 years of age who received one or more Pap tests in the last three years

 

 

 

Tobacco Use  

Percentage of patients aged 18 years and older who were screened for tobacco use one or more times within 24 months AND who received cessation counseling intervention if identified as a tobacco user

 


 

Asthma

Percentage of patients 5-64 years of age who were identified as having persistent asthma and were appropriately prescribed medication

 


 

Diabetes

Percentage of patients aged 18 through 75 years with type 1 or type 2 diabetes mellitus who had a most recent hemoglobin A1c (HbA1c) less than 9 percent.

 


 

Patient Satisfaction

Patient Satisfaction is important to Santa Barbara Neighborhood Clinics. We contract an independent surveyor to screen our patients on a quarterly basis. Overall satisfaction is shown.

Emergency Room Follow-Up Visits

Santa Barbara Neighborhood Clinics coordinates with Cottage Health to ensure that you receive the best care possible. We have begun a special effort to ensure that patients who are seen in the emergency room have a follow-up visit with their primary care provider. We are using the latest technology, known as a health information exchange, to help the hospital and Clinics communicate with each other. This has resulted in an increase in emergency room follow up visits in 2017.